• CAN I PRE-ORDER OR HOLD RSD RELEASES IN ADVANCE? 🚫 

No. Due to official Record Store Day protocol, participating stores are NOT permitted to take pre-orders or hold anything in advance.

• CAN I PURCHASE MORE THAN ONE COPY OF ANY RSD RELEASE? 🚫

No. Each customer is limited to one copy per title. Duplicate transactions will be cancelled and refunded.

• WILL YOU HAVE "X" TITLE IN STOCK? 🎶

We always go BIG with our orders and we make a point to order everything on the list of domestic releases. The caveat being: we won’t know what quantities we’ll actually receive until the folks at Record Store Day have allocated the orders for ALL participating record stores. We will likely have at least some of every title, but quantities are limited, so there’s no guarantee what stock we'll receive.

• HOW MANY COPIES OF "X" RECORD DO YOU HAVE IN STOCK? 👀

We don't disclose quantities on hand as we typically don't have an idea until our orders have been allocated and begin to show up in the week and a half before Black Friday. If you're really concerned about a specific title, please reach out to info@parkavecds.com or send us a DM on our socials and we'll try to give you an idead of where we're at with that piece. 

• WHERE SHOULD WE PARK? 🚘 

There will be parking available in the Audubon Park School lot located directly behind our shopping plaza, as well as street parking on both Winter Park Road, Corrine Drive, and in the surrounding neighborhoods. Click here for a map!

• CAN I PURCHASE MORE THAN ONE COPY OF ANY RSD RELEASE? 🚫

No. Each customer is limited to one copy per title. Duplicate transactions will be cancelled and refunded.

• WILL MY IN-STORE/CURBSIDE PICKUP ORDER BE READY TO PICKUP TODAY? 

Any other time of the year, yes -- however, we usually get swamped with RSD online orders and it takes us a while to catch up. Your order is not ready for pickup until you have received both an "Order Completed" email AND a text message update indicating your order is ready for pickup. PLEASE DO NOT arrive at the shop to pickup your order BEFORE receiving those updates.

• HOW LONG SHOULD I EXPECT BEFORE MY ORDER IS PROCESSED? IS MY ORDER SECURE?

We will be dealing with a high volume of orders so it may take a few days for us to get to each order. Our staff will be working around the clock and they'll be sending updates with tracking information as quickly as possible. If you received a confirmation email, rest assured that your order is secured! We also ship all our vinyl mail orders in heavy duty Whiplash LP Mailers.

• ANY ADDITIONAL QUESTIONS OR CONCERNS? 🤔 

Please reach out to info@parkavecds.com, send us a DM on our socials, or give us a call at 407-447-7275. We're happy to answer any questions you might have.

• Items have a 30-day return window from date of purchase. Returned items must be in same condition as received with tags and receipt or packing slip.

• Customer is respsonsible for shipping on returns for items that are not damaged or defective.

• Cancelations may be subject to a 15% restocking fee.

• We cannot guarantee refunds or replacements for split seams that occur during shipping; however, we will happily open your records and ship them outside the sleeves upon request. Just leave a note in the "order special instructions" box at checkout.